Return & Refund Policy
We want you to be fully satisfied with your purchase from Boycera.
Return Eligibility
Products may be returned within 30 days of delivery provided they meet the following conditions:
- Unused and unworn
- In original condition
- Returned with original packaging
- Not classified as non-returnable items
Non-Returnable Products
The following items are not eligible for return:
- Final sale products
- Personalized or customized items
- Gift cards
Return Request Process
To request a return, please email support@boycera.com with:
- Your order number
- The item(s) you wish to return
- The reason for the return
Our support team will provide return instructions once the request is approved.
Refund Policy
After inspection of the returned item, approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to be processed.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery and provide supporting photos.